Order was placed on Jan 13. It’s very common with the Aliexpres that if you use some kind of coupon and pay for it then usually ut gets closed by aliexpress because of violating it’s T&Cs. Don’t worry your refund should’ve already processed and you will get it in the 1 or 2 weeks time. Same thing happened to me. How to Get a Refund on Aliexpress. Do you want to know how to get a refund on Aliexpress? Check out this video to find out all the details!Aliexpress is a gr Aliexpress is a marketplace for about 80,000 sellers. They offer their goods worldwide. Most sellers are very reliable and helpful. Unfortunately, there are also a lot of shady sellers and a small percentage are real scammers. If you're ordering for the first time, be sure to follow the guide for selecting good and reliable sellers. Contacted the seller first, they ghosted me for days. Then eventually opened a dispute asking for a refund. I send proper evidences, Aliexpress immediatly steps in with a "return & refund" proposal. The seller wakes up and proposes "No return & no refund" in bad faith because they say that my motherboard is defective with a joke of a video as a - To get the refund from your supplier, open a dispute in Aliexpress. - Click on My Orders, find the order, and click Open Dispute. - Select Refund Only, choose the reason for the refund, and add details. - Submit the dispute and wait for a response. - Handling refunds and returns is a regular part of any business. Step 4: Complete the Dispute Form. Step 5: Engage with the Seller. Step 6: Finalize a Resolution. Step 7: Choose a Shipping Method and Print a Return Label. Step 8: Escalate the Dispute (If Needed) Step 9: Agree or Disagree with the Resolution. Step 10: Receive Your Refund or Exchange. AliExpress might propose a full refund provided you return the products you received or a partial refund, and you get to keep the products. What you should do depends on the product’s price, size, and weight, as the shipping fees can be costly compared to the refund value. Now, sign into your account on AliExpress and go to “My Orders”. Next, check your order status through the tabs below. If you find that your shipment status is late, you can contact your supplier directly and ask for a product reshipment. Then, email your customer (s) and inform them of the shipping problem. To obtain a refund, you must first file a dispute in accordance with the policy. If your order came on schedule, you could only open a dispute with AliExpress before the 15th day after delivery. We will walk you through the process of opening an AliExpress dispute step by step. Step 1: Sign in to your AliExpress account Received it, it did not work. I then opened a dispute and asked for 75 EUR back (Out of the 90 EUR that the watch cost me shipped) considering sending it back with tracking to China would probably cost me a pretty penny. I got Ali Express' proposals back: 45 EUR Refund or Return goods and Full Refund for 90 EUR but then I have to pay for oge5.